Reacting Emotionally vs Responding with Emotional Intelligence
A client I was handling called my supervisor and said I was ‘harsh’ with her. She was reacting emotionally but I wanted to use my Emotional Intelligence to respond.
A client I was handling called my supervisor and said I was ‘harsh’ with her. She was reacting emotionally but I wanted to use my Emotional Intelligence to respond.
भावनात्मक साक्षरता, वा भावनाहरूलाई सकारात्मक रूपमा पहिचान गर्ने, बुझ्ने,नाम दिने र अभिव्यक्त गर्ने क्षमता भावनात्मक परिपक्वताको आधारभूत सीपहरू मध्ये एक हो।
धेरैजसो मनमुटावहरु दुई जना व्यक्तिहरूले एउटै घटनालाई फरक-फरक तरिकाले व्याख्या गर्ने हुनाले सुरु हुन्छ।
Sadness plays an essential role in asking us to take refuge in our connections–whether it may be the connection with ourselves or those we love and count on to support us, especially during adverse or challenging situations.
The PERMA Model of Well-Being, developed by Martin E. P. Seligman, an American Positive Psychologist, is a framework to help us redirect our focus to some essential everyday aspects of well-being and optimism, namely Positive Emotions, Engagement, Relationships, Meaning, and Accomplishment (PERMA).